Warranties

Welcome to the Warranties Policy of Rychae Deals. We are dedicated to ensuring that our customers receive products of the highest quality, including premium wallpapers such as the 30.75 sq. ft. Frosted Linen Coral Way Vinyl Peel and Stick Wallpaper Roll by GALEY ALIX, the 45 sq. ft. Menagerie Peel and Stick Wallpaper by RIFLE PAPER CO., and the Fox & Hare Spray and Stick Wallpaper by Magnolia Home by Joanna Gaines. Our commitment to quality extends beyond the point of sale, and this Warranties Policy outlines the scope, terms, and procedures related to product warranties offered through Rychae Deals.

Please read this document thoroughly to understand your rights and responsibilities regarding product warranties. If you have any questions or require further clarification, do not hesitate to contact us at support@rychaeldeals.store or +1 623 200 7796.


1. Introduction to Warranties

At Rychae Deals, we prioritize customer satisfaction and product excellence. We offer warranties on certain products to provide our customers with peace of mind regarding the quality and durability of their purchases. These warranties are designed to cover manufacturing defects, material failures, and other issues that may arise under normal use within a specified period.

Our warranties are provided in addition to your statutory rights under applicable consumer protection laws. They do not affect your legal rights as a consumer and are intended to enhance your confidence in purchasing our products.


2. Scope of Warranties

Our warranties cover the following aspects:

  • Manufacturing Defects: Flaws arising from the manufacturing process that affect the product’s functionality or appearance.
  • Material Failures: Issues related to the quality or durability of materials used, such as peeling, bubbling, or fading of wallpaper.
  • Adhesion Problems: Failures related to the product’s adhesive properties, leading to detachment or improper sticking, when used according to instructions.

Please note that warranties do not cover damages caused by:

  • Improper installation or handling.
  • Accidental damage, misuse, or neglect.
  • Exposure to extreme environmental conditions beyond recommended usage.
  • Alterations or modifications to the product.
  • Natural wear and tear over time.

3. Warranty Periods and Eligibility

The warranty periods vary depending on the product type and manufacturer specifications. Typically, our wallpaper products, including the GALEY ALIX Frosted Linen Coral Way Vinyl Peel and Stick Wallpaper Roll, RIFLE PAPER CO. Menagerie Peel and Stick Wallpaper, and Magnolia Home by Joanna Gaines Fox & Hare Spray and Stick Wallpaper, come with a warranty period of 1 year from the date of purchase.

To be eligible for warranty claims:

  • The product must have been purchased directly from Rychae Deals or an authorized reseller.
  • The product must be used in accordance with the provided installation instructions and care guidelines.
  • The defect or issue must be reported within the warranty period.

4. How to Make a Warranty Claim

If you believe your product qualifies for warranty coverage, please follow these steps:

  1. Gather Documentation: Collect your purchase receipt, order number, and photos of the defect or issue.
  2. Initial Contact: Contact our customer service team at support@rychaeldeals.store or +1 623 200 7796 to notify us of the problem.
  3. Provide Details: Clearly describe the issue, including when it was noticed and the circumstances.
  4. Submit Evidence: Send photographs or videos that clearly illustrate the defect or failure.
  5. Assessment: Our team will review your claim and may request additional information or photos.
  6. Resolution: If your claim is approved, we will offer a suitable remedy, which may include product replacement, repair, or refund, depending on the nature of the defect and availability.

Please note that all warranty claims are subject to verification and approval by Rychae Deals or the original manufacturer.


5. Remedies and Limitations

In the event of a valid warranty claim, Rychae Deals will, at our discretion:

  • Replace the defective product with an identical or equivalent item.
  • Repair the product to restore its functionality.
  • Offer a refund if replacement or repair is infeasible.

The remedies provided are the sole and exclusive remedies available under this warranty. Rychae Deals shall not be liable for any consequential, incidental, or indirect damages arising from the use or inability to use the product, or from defective products.

Important: We reserve the right to determine whether a product is covered under warranty after inspection and assessment.


6. Exclusions and Limitations

Our warranties do not cover:

  • Damage caused by improper installation, cleaning, or maintenance.
  • Damage resulting from exposure to moisture, heat, sunlight, or other environmental factors outside recommended conditions.
  • Damage caused by accidents, misuse, abuse, or neglect.
  • Normal wear and tear, including fading, scratching, or discoloration over time.
  • Damage due to modifications, alterations, or repairs performed by unauthorized persons.
  • Products purchased from unauthorized third-party resellers or non-authorized outlets.

These warranty exclusions are in place to ensure that products are used and maintained properly, prolonging their lifespan and performance.


7. Care and Maintenance

To maximize the longevity of your wallpaper and other products, please follow the care and maintenance instructions provided with your purchase. Proper installation, cleaning, and handling are essential for maintaining warranty validity.

Our care guidelines generally recommend:

  • Cleaning with gentle, non-abrasive cleaning agents.
  • Avoiding excessive moisture or harsh chemicals.
  • Following proper installation techniques, as provided in our instructions.

Failure to adhere to these guidelines may void your warranty.


8. Transferability of Warranties

Our warranties are non-transferable and apply solely to the original purchaser of the product. If you sell or transfer the product to another party, the warranty coverage is not transferred to the new owner.


9. Changes to the Warranties Policy

Rychae Deals reserves the right to modify or update this Warranties Policy at any time without prior notice. Updated policies will be posted on our website and will become effective immediately. It is your responsibility to review this page periodically to stay informed about warranty terms.


10. Contacting Us for Warranty Support

If you require warranty assistance, please contact our customer service team:

Email: support@rychaeldeals.store
Phone: +1 623 200 7796
Address: 201 South Greenfield Rd Lot 221, Mesa AZ 85206

When reaching out, please have your purchase details, photographs of the defect, and any relevant documentation ready to facilitate the review process.


Final Note

At Rychae Deals, we stand behind the quality of our products and are committed to your satisfaction. Our warranties are designed to give you peace of mind and confidence in your purchase. We encourage all customers to review the warranty terms carefully and to contact us promptly if any issues arise.

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